ABOUT US

GENERAL TERMS AND CONDITIONS OF BUSINESS


OVERVIEW

This website is operated by art behind glass. Throughout the website, the terms “we”, “us” and “our” refer to art behind glass. art behind glass offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

When you visit our website and/or purchase something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms", "Terms"), including additional terms and conditions and policies , which are mentioned herein and/or available via hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are visitors, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools added to the current store will also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for any changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any other code of a destructive nature.

A breach or violation of any of these Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your information (other than credit card information), may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when transmitted over networks.

You agree not to reproduce, duplicate, copy or distribute any portion of the Service, use of the Service, or access to the Service or any contacts on the website through which the service is provided, without express written permission by us sell, resell or exploit.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is entirely at your own risk.

This site may contain certain historical information. Historical information may not necessarily be current and is provided for your convenience only. We reserve the right to change the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 - CHANGES TO SERVICE AND PRICES

The prices of our products are subject to change without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Shopify will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available only online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor will display every color accurately.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For further details please read our returns policy.

SECTION 7 - ADDITIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of additional third-party tools.

Any use of additional tools offered through the Website is at your own risk and discretion and you should ensure that you are familiar with the terms and conditions on which the tools are provided by the relevant third party provider(s). are familiar and agree with them.

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

SECTION 8 - THIRD PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third-party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments") you agree that we may, at any time and without restriction, edit, reproduce, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and will have no obligation to (1) maintain any comments confidential, (2) pay compensation for any comments, or (3) respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service obligated.
You agree that your comments will not violate any right of any third-party, including but not limited to copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous, defamatory or otherwise unlawful, abusive, hateful or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website or application. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for your comments and their accuracy. We are not responsible or liable for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

The transmission of personal data via the shop is subject to our privacy policy. Please read our data protection declaration.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally our website or our Service may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order) relating to the service or is incorrect on any related website.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. Any update dates provided in the Service or on any related website should not be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to interfere with or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will in any way affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) for spamming, phishing, pharming, pretexting, spidering, crawling or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

SECTION 13 - DISCLAIMER; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or discontinue the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The service and all products and services offered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, neither express nor implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title or non-infringement.
In no event shall art behind glass, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages, whether based in contract, tort (including negligence) or strict liability or otherwise arising from the use of the Service or any products obtained through the Service, or for any other claim relating in any way to the use of the Service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage whatsoever Nature arising from the use of the Service or any content (or products) posted, transmitted or otherwise made available via the Service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless art behind glass and our parent, subsidiaries, affiliates, partners, officers, managers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees in connection with any claim or demand, including reasonable attorneys' fees, that indemnify, defend and hold harmless any claim brought by any third party due to your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect its validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any provision of these Terms and Conditions, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination and/or we will deny you access to our services (or parts thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure by us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or in writing, between you and us (including without limitation any previous versions of the Terms and Conditions).
Any ambiguities in the interpretation of these General Terms and Conditions should not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Stephanstraße 30, Gießen, Hesse, 35390, Germany.

SECTION 19 – CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the Terms and Conditions at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website regularly for possible changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms and Conditions should be directed to us at art.behind.glass@gmail.com.

art behind glass privacy policy

This privacy policy describes how your personal information is collected, used and shared when you use or purchase something from artbehindglass.com.

Personal information we collect:

When you visit the Website, we automatically collect certain information about your device, including information about the web browser, IP address, time zone and some of the cookies installed on your device. As you navigate the Site, we also collect information about the individual web pages or products that you view, the websites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect device information using the following technologies:

“Cookies” are data files stored on a device or computer that often contain an anonymous unique identifier. Further information about cookies and how to disable cookies can be found at http://www.allaboutcookies.org.

“Log files” log actions on the Site and collect information such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamp.

“Web beacons,” “tags,” and “pixels” are electronic files used to collect information about how you navigate the Site.

When you purchase or attempt to purchase something on the Site, we also collect certain information about you. This includes name, billing address, shipping address, payment information including credit card numbers, email address and telephone number. We refer to this information as “Order Information.”

When we use “personal information” in this Privacy Policy, we mean both device information and order information.

How do we use your personal data?

We typically use the order information we collect to fulfill orders we receive through the Site (including, but not limited to, processing your payment information, arranging for shipping, and sending you invoices and/or order confirmations).

We also use this order information to:

communicating with you;
Checking our orders for potential risks or fraud and

Providing you with information or advertising relating to our products or services, provided this is consistent with your privacy settings.

We use the device information we collect to check for potential risks and fraud (in particular your IP address) and generally to improve and optimize our website (for example, by analyzing our customers' navigation behavior and their interaction with the website and to assess its success our marketing and advertising campaigns).

We share your personal information with third parties who assist us in using your personal information as described above. For example, we use Shopify to run our online store. For more information about how Shopify uses your personal information, please visit: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website. Further information on how Google uses your personal data can be found here: https://policies.google.com/privacy?hl=de. You can deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising:

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Do not track:

Please note that we do not change our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.

Your rights:

If you are a European resident, you have the right to access, request correction, update or deletion of the personal information we hold about you. If you would like to exercise this right, please contact us using the contact details below.
If you are a European resident, please note that we process your data to fulfill contracts with you (e.g. when you place an order through the Website) or to pursue our legitimate business interests mentioned above. Please also note that your information will be transferred outside of Europe, including Canada and the United States.

Retention of data:

When you place an order through the Site, we will retain your order information for our records unless you ask us to delete this information.

Changes:

We may change this privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.

Contact:

If you require more information about our privacy practices, have any questions, or would like to make a complaint, please contact us by email at art.behind.glass@gmail.com

Returns:

Our return policy is valid for 14 days. If it has been more than 14 days since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition in which you received it. The item can only be returned if it is damaged during shipping or production and/or the product is defective.

Please contact us at art.behind.glass@gmail.com if the above refund requirements apply to your order and write "Refund" in the subject line.

Please remember to attach your purchase receipt to the email and do not send the items back to the manufacturer.

Refunds:

When we have received and inspected your return, we will send you an email to inform you that we have received the item you returned. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed. After a few days, your credit card or original payment method will automatically be credited.

Exchange:

The same requirements apply for an exchange as for a refund.

If these apply to your order, please contact us at art.behind.glass@gmail.com and write "Exchange" in the subject line.

WEBSITE OPERATOR

Malte Neddermeyer

INFORMATION ABOUT THE COMPANY

Sole proprietor

Stephanstrasse 30

Giessen, 35390

art.behind.glass@gmail.com

01786680100

INFORMATION ABOUT COMPANY REGISTRATION

Information on online dispute resolution: The EU Commission has created an internet platform for the online resolution of disputes (so-called “OS platform”). The OS platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online purchase contracts. You can access the OS platform using the following link: http://ec.euopa.eu/consumers/odr “Notice in accordance with Section 36 of the Consumer Dispute Settlement Act (VSBG).